Last updated: 01/20/2022
In order to use certain features of the Ringba Website and the Ringba Services, you must register for an account with Ringba ("Login Account") and provide certain information about yourself as prompted by the Site registration form. You represent and warrant that (i) all required registration information you submit is truthful and accurate, and (ii) you will maintain the accuracy of such information and update it as appropriate. You may delete your Login Account at any time, for any reason, by following the instructions on the Site. Ringba may suspend or terminate your Login Account in accordance with the terms of this Agreement. You are responsible for maintaining the confidentiality of your Login Account login information (username and password) and are fully responsible for all activities that occur under your Login Account by you or others. You agree to immediately notify Ringba of any misuse, unauthorized use, or suspected unauthorized use of your Login Account or any other breach of security. Ringba shall not be liable for any loss or damage arising from your failure to comply with the above requirements.
3. Content and Access
All content and materials on the Ringba Website (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof), is the exclusive property of and owned by Ringba, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. You are not granted any license to the content and materials on the Ringba Website, the Services or any associated intellectual property rights pursuant to this Agreement. Ringba, or its licensors or content providers, retain full and complete title to the content and materials provided on the Ringba Website, including all associated intellectual property rights. Trademarks, logos and service marks displayed on this Ringba Website are registered and unregistered trademarks of Ringba, its licensors or content providers, or other third parties. All of these trademarks, logos and service marks are the property of their respective owners. Nothing on this Ringba Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Ringba Website without the owner's prior written permission. Ringba reserves all rights not expressly granted in and to the Ringba Website and its content and materials. This Ringba Website and all of its content and materials, including but not limited to text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software along with the selection and arrangement thereof, is protected as a compilation under the copyright laws of the United States and other countries. You shall (i) not license, sell, rent, lease, transfer, copy, assign, distribute, host, or otherwise commercially exploit the Ringba Website or the Services, (ii) not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Ringba Website or the Services, including the underlying structure of any part, feature, function, or user interface of the Ringba Website or the Services, (iii) not access the Ringba website or the Services in order to build a similar or competitive service, or perform any performance or benchmark tests, (iv) not use any network monitoring or discovery software to determine the site architecture, or extract information about usage, individual identities, or users, (v) not use any robot, spider, other automatic software or device, or manual process to monitor or copy the Ringba Website or the Services, and (vi) not, except as expressly stated herein, copy, reproduce, distribute, republish, download, display, post, or transmit any portion of the Ringba Website or Services in any form or by any means. Any future release, update, or other addition to functionality of the Website or the Services shall be subject to the terms of this Agreement. All copyright, trademark, and other proprietary notices on any Website content and materials must be retained on any copies.
Ringba reserves the right, at any time, to modify, suspend, or discontinue the Ringba Website or the Services or any part thereof with or without notice. You agree that Ringba shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Ringba Website or the Services or any part thereof.
In the event that you provide Ringba with any ideas, thoughts, criticisms, suggested improvements or other feedback related to the Services (collectively, the "Feedback"), you agree that Ringba may use the Feedback to modify the Website and/or the Services and you will not be due any compensation, including any royalty related to the modifications that incorporate the Feedback. You grant to Ringba an irrevocable, worldwide, royalty-free, fully paid, perpetual, license to use, reproduce, modify, translate, distribute, perform, display, import, sell, offer for sale, make, have made and otherwise exploit the Feedback in any form, media, or technology, whether now known or hereafter developed, and to allow others to do the same.
6. Third Party Sites and Ads
7. Notices and Contact
By using Ringba, you consent to receive all communications, including agreements, notices, legally required disclosures and other information relating to Ringba electronically. You also agree to permit Ringba to use your email address, physical address, instant messaging address and any other means of communication to send you commercial messages regarding various promotions and offerings we think may be of interest to you. You may withdraw your consent to receiving notices electronically by specifically requesting such withdrawal via email to firstname.lastname@example.org. Ringba will honor the request within 10 business days after your request.
8. DMCA Notice
Pursuant to the Digital Millennium Copyright Act of 1998 (DMCA) Safe Harbor (17 U.S.C. § 512(c), if you believe that anything on this Website or the Services offered therein infringes any copyright that you own or control, you may file a notice of such infringement, in compliance with the requirements of 17 U.S.C. § 512(c)(3), with our designated agent by email to email@example.com. A copy of this legal notice may be sent to a third-party that may publish and/or annotate it. As such, your letter (with your personal information removed) may be forwarded to the Chilling Effects Clearinghouse for publication. You must provide the following information in writing in your DMCA notice: (i) Identify the copyrighted work that you claim has been infringed; (ii) Identify the material that is claimed to be infringing and where it is located on the Site; (iii) Provide reasonably sufficient information to permit us to contact you, such as your address, telephone number, and e-mail address; (iv) Provide a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; (v) Provide a statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner; and (vi) Provide an electronic or physical signature of a person authorized to act on behalf of the copyright owner. UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES, INCLUDING MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS' FEES. Please be aware that this procedure is only for notifying us that your copyrighted material has been infringed. The preceding requirements are intended to comply with our rights and obligations under the DMCA but do not constitute legal advice. In accordance with the DMCA and other applicable law, we have adopted a policy of terminating, in appropriate circumstances, users who are deemed to be repeat infringers. We may also limit access to the Ringba Website and/or terminate the Login Accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
9. Credit Card Charges
If you or your organization have registered pursuant to a package that requires or permits payment by credit card, by registering and submitting your credit card information you are authorizing Ringba to bill your credit card for any platform related fees included in your package. In the event that you registered for the 'Basic' or 'Free Trial' package, your credit card will be authorized or billed for up to $1 to verify your billing information. You hereby waive all rights to, and covenant not to, attempt to chargeback or otherwise reverse or dispute any charges on your credit card made in accordance with this Agreement. Ringba uses a third party credit card processing company and you hereby agree that Ringba may provide such credit card processing company with all credit card information provided by you to Ringba. In the event that any payment due hereunder is not made when due, the payment shall accrue a finance charge beginning on the day following the due date thereof, calculated at the monthly rate of one and one half percent (1.5%) per month, provided however that in no event shall said annual interest rate exceed the maximum rate permitted by applicable law.
10. Recurring Fees
Registering for certain packages and/or programs may cause you to incur a monthly fee payable by credit card. All fees are billed once per month on the monthly anniversary date of your registration. You hereby affirmatively consent to and authorize the recurring billing of your credit card on record in an amount equal to the applicable fees and you understand that you will continue to be automatically charged until you terminate the applicable package or program.
By enabling the 'Auto-Recharge' feature on your Login Account's 'Billing Settings' page you are explicitly authorizing Ringba to charge your credit card repeatedly, now and in the future, for the entire duration Auto-Recharge is enabled, to fund the balance of your Login Account based on your configured settings. The Auto-Recharge feature will automatically bill your default credit card when your Login Account balance falls below the configured threshold for a pre-configured dollar amount you authorize when enabling the service. Example: When your Login Account balance falls below $25, Ringba will automatically recharge your Login Account for $100. You explicitly authorize Ringba to automatically or manually adjust your recharge threshold settings if is determined that the frequency of billing or billing amounts may cause issues with your credit card issuer. The Auto-Recharge functionality can be disabled anytime by going to your Login Account's 'Billing Settings' and toggling the on/off switch.
12. Refund Policy
You agree and acknowledge that under no circumstances are your deposits or other payments with Ringba refundable for any reason. Once a deposit or other payment is made, those funds are no longer available in any form other than account credit to be spent on platform usage. This policy includes all means of funding, including charges utilizing the 'Auto-Recharge' feature. In the rare event of system or clerical error, Ringba may authorize a refund, however you agree and acknowledge that a refund will only be made at the sole and final discretion of Ringba. You agree to be liable for any and all bank fees and charges in the event Ringba issues a refund on your behalf. By making a deposit or other payment on Ringba you explicitly waive your right for dispute or chargeback, and agree to not attempt to circumvent this Agreement in any way.
13. Know Your Customer
14. Fines, Penalties, and Regulatory Fees
In the event of misuse or abuse of the Ringba system, or it's telecommunication partners, Ringba, it's partners, or regulatory bodies may levy fines or fees against your Login Account. Should fines or fees be levied against your Login Account you explicitly authorize Ringba to bill your default billing method for whatever amount has been levied. By accepting this Agreement you take full responsibility for any fines, penalties or regulatory fees that may be levied on your Login Account and agree to pay any fines, penalties or regulatory fees immediately within 24 hours of notice.
15. Foreign Users
16. Acceptable Use Policy
By using or accessing the Ringba software platform you agree to not do the following:
- Use Services in any way that violates an applicable law or regulation or that is criminal, including those regarding transmission of data or software.
- Use the Services in any way that is abusive, is a scam, a collection of information by deceit, distributes malware, viruses or similar computer programs, or otherwise attempts to gain unauthorized access to or use of data, personal information, passwords, systems or networks.
- Engage in any conduct that restricts or inhibits anyone's use of Ringba Services or interferes with the Service or any network.
- Use any other person's or entity's Login Account.
- Export materials from the Services except as permitted pursuant this Agreement, any obligations owed to third parties and applicable law
- Send sms messages to or call recipients who you do not have authority to contact.
- Use Services in any manor that could disable, overburden, damage, interrupt or harm our ability to provide Services to our clients or end users.
- Crawl, scrape or use a robot, spider, or other automated process or means to access Services for any purpose except via authorized access to APIs.
- Resell the Services.
- Attempt to, or evade any automated compliance services to bypass restrictions put in place to protect others advertising, marketing, or other activities that violate anti-spam laws, the Telephone Consumer Protection Act, Do-Not-Call Implementation Act, any Consumer Protection Acts or any other similar restrictive legislation in any jurisdiction regarding telemarketing or consumer marketing.
- Use the Services in any manner that may be deemed harassment to others, including to transmit unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, hoax, or any other form of duplicative or unsolicited messages, whether commercial or otherwise.
- Use the Services in connection with deceptive advertising or misrepresentations of products or services.
- Use click to call code.
- Use the Services to transmit anything that that is unlawful (or likely to promote any unlawful activity), harassing, abusive, tortious, threatening, harmful, invasive of another's privacy, vulgar, defamatory, false, fraudulent, intentionally misleading, trade libelous, pornographic, obscene, patently offensive (e.g., material that promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual), or otherwise objectionable material of any kind or nature, or which is harmful or attempting to be harmful to minors in any way.
- Use the Services in connection with any fraudulent or illegal activity, including taking any actions that would be in violation of any applicable local, national or international law, regulation, or obligations or restrictions imposed by any third party.
- Transmit or receive any information protected by the Health Insurance Portability and Accountability Act of 1996 or any other privacy law unless authorized and certified by Ringba to do so in writing.
- Transmit materials or information which you do not have the right to transmit.
- Use the Services to support or facilitate any illegal activities.
- Use the Services to collect or process credit card information or transmit emergency dialing or sms.
- Use the Services to transmit or receive any material that infringes on the intellectual property rights of third parties without authorization.
- Use the Services in violation of the Fair Housing Act, Title VIII of the Civil Rights Act of 1968)
- Use the Services in violation for the propagation of any campaign on our prohibited list.
Ringba takes violations of our Acceptable Use Policy and claims of harassment seriously. To report a violation or receive help please contact us immediately by clicking here.
Subject to any separate Master Services Agreement between you and Ringba, Ringba reserves the right to terminate any Login Account, for any reason, at any time, without notice, without compensation or refund at the sole discretion of Ringba without appeal or recourse of any kind. By accepting this Agreement you explicitly agree that Ringba may terminate your Login Account at any time, without notice, without compensation or refund at the sole discretion of Ringba without appeal or recourse of any kind. You agree to honor any previous payments and remit any pending payables to Ringba in the event your Login Account is terminated. You agree explicitly to not dispute or 'chargeback' any transaction with your credit or debit card issuer and you authorize your credit or debit card issuer to automatically assign liability for any transactions, disputes or 'chargebacks' to you resulting in the reimbursement of such funds to Ringba and waive any legal rights to attempt to reclaim any funds remitted to Ringba. In the event of a termination no access to data will be provided to any user and you agree that all calls to phone numbers belonging to a terminated Login Account become property of Ringba to do with as we see fit. You agree to make no claim to any financial liability resulting from calls into a terminated Login Account. You understand and agree that Ringba will not honor any number porting requests for Login Accounts terminated for any reason.
18. Telephone Number Porting
While Ringba is providing Services, you may port telephone numbers into and/or out of the Service; provided that you shall provide prior written notice to Ringba prior to porting any numbers, and Ringba shall use commercially reasonable efforts to assist in connection therewith. Ringba may assess reasonable port fees on a per number basis in connection with the porting process; which amounts shall be in addition to any other fees. Ringba will deny any port request that does not contain the proper information as required by applicable law and Ringba shall have no liability for any interruption or postponement regarding the Services or use of the telephone numbers that is a result of a failure by you to comply with the terms of this Agreement or otherwise properly port numbers.
Definition of Confidential Information. "Confidential Information" means any nonpublic information that relates to the actual or anticipated business and/or products, research or development of Ringba its affiliates or subsidiaries, or to Ringba's, its affiliates' or subsidiaries' technical data, trade secrets, or know-how, including, but not limited to, research, product plans, or other information regarding Ringba's, its affiliates' or subsidiaries' products or services and markets therefor, customer lists and customers (including, but not limited to, customers of Ringba on whom you called or with whom you became acquainted), software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances, and other business information disclosed by Ringba, its affiliates or subsidiaries, either directly or indirectly, in writing, orally or by drawings or inspection of premises, parts, equipment, or other property of Ringba, its affiliates or subsidiaries. Notwithstanding the foregoing, Confidential Information shall not include any such information which you can establish through documentary evidence (i) was publicly known or made generally available prior to the time of disclosure to you; (ii) becomes publicly known or made generally available after disclosure to you through no wrongful action or inaction of you; or (iii) is in the rightful possession of you, without confidentiality obligations, at the time of disclosure as shown by your then-contemporaneous written records.
20. Nonuse and Nondisclosure
You will hold in the strictest confidence, and take all reasonable precautions to prevent any unauthorized use or disclosure of Confidential Information, and you will not (i) use the Confidential Information for any purpose whatsoever other than as necessary for the use of the Services, or (ii) disclose the Confidential Information to any third party without the prior written consent of an authorized representative of Ringba. You may disclose Confidential Information to the extent compelled by applicable law; provided however, prior to such disclosure, you shall provide prior written notice to Ringba and seek a protective order or such similar confidential protection as may be available under applicable law. You agree that no ownership of Confidential Information is conveyed to you. Without limiting the foregoing, you shall not use or disclose any Ringba property, intellectual property rights, trade secrets or other proprietary know-how of Ringba to invent, author, make, develop, design, or otherwise enable others to invent, author, make, develop, or design identical or substantially similar designs as those developed under this Agreement for any third party. You shall destroy or erase all of Ringba's Confidential Information upon Ringba's request. You agree that your obligations under this shall continue after the termination of this Agreement.
21. Noncompetitive Use
By using the Ringba Services, registering for the Ringba Website, or purchasing any product or Services Ringba has to offer you certify, represent, warrant, and agree you are not an owner of, employed, contracted, hired, financially compensated, engaged with or in any mutual understanding or contractual relationship with a person or entity in direct competition with Ringba whether under their direction or acting independently; provided that nothing herein shall prevent you from holding 1% or less of the stock of a publicly traded company. Doing so violates this Agreement and assigns unconditional ownership rights to any financial benefit, clients, relationships, software, idea, patent, trademark or intellectual property derived from a feature, similar feature, product, service, development, software, invention or idea created with information or skills learned using our Products or Services. By registering and using Ringba you agree you are authorized to enter into this Agreement and assign the preceding rights to Ringba. You agree during this Agreement and for one (1) year following the expiration or termination of this Agreement that you shall not induce, entice, solicit, or assist in any manner any third party in inducing, enticing, or soliciting, employees or independent contractors of Ringba to end their employment or engagement with Ringba; provided that the foregoing shall not prevent a party from (a) employing, soliciting or engaging any employees or independent contractors who are no longer employed or engaged by Ringba at the time of first contact with them, or (b) engaging in general solicitations of employment and/or engagement not specifically directed at employees or independent contractors of Ringba and employing and/or engaging individuals that contact you as a result of any such general solicitation.
THE SERVICES AND RINGBA WEBSITE ARE PROVIDED BY RINGBA ON AN "AS IS" AND "AS AVAILABLE" BASIS. RINGBA MAKES NO, AND EXPRESSLY DISCLAIMS ALL, REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE RINGBA SOFTWARE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, RINGBA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. RINGBA DOES NOT WARRANT THAT THE SERVICES, ITS SERVERS, OR E-MAIL SENT FROM THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AS SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, IN SUCH STATES AND JURISDICTIONS, SOME OR ALL OF SUCH EXCLUSION MAY NOT APPLY TO YOU, BUT THE FOREGOING DISCLAIMER OF WARRANTIES SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. IN NO EVENT SHALL RINGBA OR ANY OF ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES OR AGENTS BE LIABLE (WHETHER IN AN ACTION ARISING FROM CONTRACT OR TORT) FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, MULTIPLE-OF-EARNINGS, GOODWILL, USE, LOSS OF DATA, OTHER INTANGIBLE LOSSES, DIMINUTION IN VALUE, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES (EVEN IF RINGBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY OTHER MATTER RELATING TO THE RINGBA WEBSITE, THE SERVICES AND/OR GOODS AND SERVICES OFFERED THEREBY, ANY DISCLOSURE OF INFORMATION PROVIDED TO RINGBA (EVEN IF SUCH DISCLOSURE IS CAUSED BY THE NEGLIGENCE OF RINGBA), EXCEPT TO THE EXTENT THAT SUCH IMPROPER DISCLOSURE IS DIRECTLY CAUSED BY THE INTENTIONAL MISCONDUCT OR GROSS NEGLIGENCE OF RINGBA, STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES, THE OCCURRENCE OF A FORCE MAJEURE EVENT INCLUDING, ACTS OF NATURE, FORCES, OR CAUSES BEYOND OUR REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET FAILURES, EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, RIOTS, ACTS OF WAR, TERRORISM, INSURRECTION, REBELLION OR EMBARGO, OR CREDIBLE THREATS OF ANY OF THE ABOVE, AND/OR ANY OTHER MATTER RELATING TO THE SERVICES HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE). IN NO EVENT SHALL RINGBA'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO, NEGLIGENCE) OTHERWISE EXCEED THE GREATER OF THE AMOUNT PAID FOR ANY SERVICES IN QUESTION DURING THE ONE MONTH PRIOR TO THE EVENT GIVING RISE TO THE CLAIM OR FIFTY U.S. DOLLARS ($50). THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, OUR LIABILITY IN SUCH JURISDICTION SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
24. Choice Of Law/Arbitration
This Agreement shall be governed by the laws of the State of Delaware without reference to its conflict of laws principles (but excluding the United Nations Convention on Contracts for the International Sale of Goods); provided, however, that the Uniform Computer Information Transactions Act will not apply even if adopted as part of the laws of the State of Delaware. If any dispute arises concerning the interpretation, validity, or performance of this Agreement or any of its terms and provisions, including but not limited to the issue of whether or not a dispute is arbitrable, (a) if the amount claimed by a party is equal to or less than the jurisdictional limit of the Delaware Small Claims Court, then the parties shall resolve such matter in the Delaware Small Claims Court, or (b) if the amount claimed by the party exceeds the jurisdictional limit of the Delaware Small Claims Court, then the parties shall submit such dispute for binding arbitration before a retired judge selected from JAMS/Endispute or any similar organization mutually acceptable to the parties. The parties shall mutually agree on one arbitrator from the list provided by the arbitrating organization; provided that if the parties cannot agree, then each party shall select one arbitrator from the list, and the two arbitrators so selected shall agree upon a third arbitrator chosen from the same list, which third arbitrator shall determine the dispute. The arbitration shall take place in Delaware, and shall be conducted in accordance with the then prevailing rules of the arbitrating organization, except as set forth in this Section. The arbitrator shall apply Delaware substantive law and the Delaware evidentiary law to the proceeding. The arbitrator shall have the power to grant all legal and equitable remedies including provisional remedies and award compensatory damages provided by law, but the arbitrator may not order relief in excess of what a court could order. The arbitrator shall not have authority to award punitive or exemplary damages or any other damages not permitted under this Agreement. The arbitrator shall prepare and provide the parties with a written award including factual findings and the legal reasoning upon which the award is based. The arbitrator shall not have the power to commit errors of law or legal reasoning or to make findings of fact except upon sufficiency of the evidence. Any award that contains errors of law or legal reasoning or makes findings of fact except upon the sufficiency of the evidence exceeds the power of the arbitrator, and may be corrected or vacated as provided by applicable law. The arbitrator shall award costs and attorneys' fees in accordance with the terms and conditions of this Agreement. Any court having jurisdiction may enter judgment on the award rendered by the arbitrator, or correct or vacate such award as provided by applicable law. The parties understand that by agreement to binding arbitration they are giving up the rights they may otherwise have to trial by a court or a jury and all rights of appeal, and to an award of punitive or exemplary damages. Pending resolution of any arbitration proceeding, either party may apply to any court of competent jurisdiction for any provisional remedy, including but not limited to a temporary restraining order or a preliminary injunction but excluding any dispute relating to discovery matters, and for enforcement of any such order. The application for or enforcement of any provisional remedy by a party shall not operate as a waiver of the within agreement to submit a dispute to binding arbitration. Subject to the terms of this Section 24, the exclusive venue for any suit or proceeding brought as a result of this Agreement shall be the appropriate federal or state court in Delaware, and you hereby expressly consent to such exclusive jurisdiction and waive objections to venue therein. NOTICE OF ARBITRATION AGREEMENT: This agreement provides that all disputes between you and Ringba will be resolved by BINDING ARBITRATION. You thus GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract (EXCEPT for matters that may be taken to SMALL CLAIMS COURT).Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. You are entitled to a FAIR HEARING, BUT the arbitration procedures are generally SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT. FOR MORE DETAILS visit: http://www.adr.org/consumer_arbitration.
25. Prior Notice of Claim
For all disputes you may have with Ringba or regarding the Services, you must first give Ringba an opportunity to resolve the dispute by providing written notification to firstname.lastname@example.org stating (i) your name, (ii) your address, (iii) a written description of your Claim, and (iv) a description of the specific relief you seek. If Ringba does not resolve such dispute within 30 days after it receives your written notification, you may pursue your dispute as set forth above in Section 24.
26. SUBPOENA EXPENSES
If Ringba has to provide information in response to a subpoena related to your account, then Ringba may charge you or your company for Ringba's costs. Such charges may include fees for attorney and employee time spent retrieving records, preparing documents and participating in depositions or other legal process as well as other costs incurred in complying with such legal processes.
27. Entire Agreement
Except for a Master Services Agreement entered into between you and Ringba, this Agreement constitutes the entire agreement between Ringba and you concerning your use of the Ringba Website and Services and supersedes all prior agreements (if any). The section titles in this Agreement are for convenience only and have no legal or contractual effect. The word "including" means including without limitation. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. In the event that any one or more of the provisions contained herein shall, for any reason, be held to be invalid, illegal or unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect any other provisions of this Agreement. In such an event, this Agreement shall be construed as if such invalid, illegal or unenforceable provisions had never been contained herein, unless the deletion of such provision or provisions would result in such a material change so as to cause completion of the transactions contemplated herein to be unreasonable. Neither Ringba nor you is an agent, joint venture, employee or partner of the other. This Agreement, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Ringba's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing shall be null and void. Subject to the foregoing, the terms of this Agreement shall be binding upon assignees.