Ringba Product Training: Stir/Shaken

 


 
Ringba Product Training: Stir/Shaken

Stir/Shaken has been rolled out by the largest carriers, but will take time for the smaller providers to adapt to the changes. Ringba is getting ahead of the curve to help our clients.

In this video, we’ll explain how Ringba helps with Stir/Shaken with Business Development Manager, Shane Hitchcock.

“What is Stir/Shaken and how does Ringba help?

The ability to spoof phone numbers has been a hot topic in the industry for a while now as robocallers utilize this for outbound calling. Whether you like it or not, Stir/Shaken is here to attempt to provide a solution. From a high level, Stir/Shaken uses digital certificates passed through the SIP header of a phone call from the calling party and their originating provider to the called party and their terminating provider in an effort to validate the call. There are varying levels of validation or as it’s referred to, attestation. Full (A), Partial (B), and Gateway (C).

This has been completely rolled out by the largest carriers, think T-Mobile, Verizon, etc., but will take time for the smaller providers to adapt to the changes. Ringba is getting ahead of the curve and attaching tags to any calls with attestation. From Reporting you will now be able to see if the carrier passed any attestation (validation) and if so, what level. A, B, or C. As with all tags in Ringba, these can be used for routing and filtering.

-Shane Hitchcock, Ringba Business Development Manager


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