A call that is originated by an external source, or caller.
Inbound Call
Recent Articles from the Blog
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read moreInsights from Sean McCormick and Zack Bloom, Co-Founders of Covalent Media Group
“We started from my dining room, until we were able to afford an office space. We were fortunate to get this office space probably about six months after starting the company. But every day, Zack and our program, or our CTO, JJ would come to my house. We'd worked at my dining room table and…
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read moreInsights from Jennine Rexon, CEO and Founder of Rex Direct
“I was an emailer. That's what we did. And my brother set me up with a few emails sites and an email server. And at the time, there were only about three or four affiliate networks, which sounds crazy today. There were no tracking platforms. Direct track didn't exist. So we worked as a consortium…
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read moreInsights from Kevin De Vincenzi and Thomas Coolidge, CEO and VP of Business Development at Rapid Response Marketing
“As an agency our main goal is to come up with a multi channel marketing effort on behalf of the client that isn't necessarily hyper-focused on a cost per call scenario or a pay per call scenario. Obviously we have the goals that a client wants to hit so basically as a client comes aboard…
Blog
read moreInsights from Manny Zuccarelli, CEO of QuoteVelocity
“I wanted to spend more time out there procuring business, working with partners, rather than sitting in my bedroom just kind of working on things all day and not having a lot of contact. I just feel like the biz dev role for me is where I do a lot better. But because I spend…
Blog
read moreInsights from Yohan Perez and Neil Rubin, Founders of Rank Media Agency
“In my early days, I owned a call center. We did everything from surveys for the government all the way to selling timeshare. Neil was actually an employee back then. And I can't say I remember much about him, but we connected later on in our life, so yeah. I think that the gist of…
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