01ASK
Make the question easy to answer.
Enable Voice Response in a Menu or Gather node. Ask for the information your journey needs, such as a service preference or ZIP code.
← THE RINGBA PLATFORM
AI Voice Bots / Interactive Voice Agent
Let callers say what they need.
Make qualification feel more natural. Ringba’s Interactive Voice Agent lets callers speak their answers so you can gather context and guide the next step.
RINGBA / AUTOMATIONBUILT AROUND THE CALL
01
Remove the keypad from the moment.
02
Collect context before the handoff.
03
Keep the journey in your control.
THE OUTCOME, IN MOTION
A simpler response. A more considered path.
When someone calls for help, make it easy to explain what they need. Add voice responses to your call flow and use those answers to guide the connection.
FOLLOW THE OPPORTUNITY
Caller need→Ask a focused question→Spoken response
02UNDERSTAND
Turn an answer into direction.
Collect the response as data or match a menu keyword. Connect the result to the routing branch that fits the caller’s answer.
03GUIDE
Keep a thoughtful fallback.
Set retries and route unsuccessful responses to a separate keypad path if needed. Test voice and keypad journeys with a Splitter node before expanding.
YOUR BUSINESS. YOUR NEXT ADVANTAGE.
Let’s find the moments where a spoken answer makes your caller journey easier.
Let’s talk about your calls ↗PRECISION WHERE IT MATTERS
Your strategy.
Your controls.
Make the outcome fit the way your business works.
Voice where it helps
Enable the feature on individual Menu and Gather nodes.
Questions with purpose
Collect information and route by recognized responses.
Defined fallback behavior
Control retries and create an alternate keypad path.
A measured rollout
Compare voice and keypad approaches with split traffic and reporting.
A LITTLE MORE CLARITY
Good questions.
Straight answers.
Is this a fully conversational sales agent?+
Ringba’s documented Interactive Voice Agent supports structured data collection and keyword routing. It is designed to improve qualification inside Call Flows®, rather than conduct open-ended sales conversations.
Can callers press a key and speak in the same node?+
A node currently accepts either voice or keypad input. You can create a separate keypad fallback path for callers who need another way to respond.
Can I use voice responses in RTB campaigns?+
Voice Response works in call-flow nodes. Current RTB and RTB pass-through campaigns do not support Call Flows®.
THE NEXT CALL IS AN OPPORTUNITY
Make the next answer feel natural.
See what Ringba can do for your business.
Let’s build the right approach together.
