01QUALIFY
Ask less. Learn what matters.
Gather the information your business needs, such as a ZIP code or service preference. Use profile data and routing rules to avoid treating every caller the same.
← THE RINGBA PLATFORM
Call Flows®
Less friction. More of the right conversations.
Every unnecessary question is another reason to hang up. Build a caller journey that qualifies, guides, and connects people with a clear purpose at every step.
RINGBA / ORCHESTRATIONBUILT AROUND THE CALL
01
Keep callers moving.
02
Put the right context in every handoff.
03
Improve the journey as you learn.
THE OUTCOME, IN MOTION
A better outcome starts before hello.
Turn the moments before connection into an advantage. Ask what matters, use what you already know, and give every caller a considered path forward.
FOLLOW THE OPPORTUNITY
Incoming call→Understand the need→Qualified context
02CONNECT
Make the handoff make sense.
Branch on caller responses, tags, or business hours. Connect each branch to the routing plan that serves that caller, and give unanswered paths a deliberate next step.
03REFINE
Let the results shape the journey.
Split traffic between different paths to compare approaches. Keep improving the questions, routing, and experience with the performance data in front of you.
YOUR BUSINESS. YOUR NEXT ADVANTAGE.
Bring us your caller journey. Let’s find the friction between interest and connection.
Let’s talk about your calls ↗PRECISION WHERE IT MATTERS
Your strategy.
Your controls.
Make the outcome fit the way your business works.
A visible decision tree
Build and connect nodes on a drag-and-drop canvas.
Voice or keypad input
Use Menu and Gather nodes for the response method that fits your callers.
A plan for the exceptions
Configure retries, business-hour branches, voicemail, and fallback paths.
Room to experiment
Use the Splitter node to send defined shares of traffic through different approaches.
A LITTLE MORE CLARITY
Good questions.
Straight answers.
Do I need to write code to build a call flow?+
The visual builder supports common qualification and routing workflows without code. Advanced integrations can use pixels and the optional JavaScript node.
Can callers answer by speaking?+
Yes. Voice Response is available in Menu and Gather nodes. You choose voice or keypad input for each node and can build a keypad fallback on a separate path.
Can I add a call flow to an RTB campaign?+
Current Ringba RTB and RTB pass-through campaigns do not support Call Flows®. The sales team can help design the appropriate campaign structure for your workflow.
THE NEXT CALL IS AN OPPORTUNITY
Make the next conversation easier.
See what Ringba can do for your business.
Let’s build the right approach together.
