01SELECT
Focus on the calls that matter.
Choose an individual recording, multiple calls, or an entire report to transcribe. Use your existing reporting filters to define the conversations worth reviewing.
← THE RINGBA PLATFORM
Transcription
Hear it once. Learn from every word.
Turn recorded conversations into text your team can review. Get closer to the questions, objections, and handoffs behind your call results.
RINGBA / INTELLIGENCEBUILT AROUND THE CALL
01
Make call review more practical.
02
Bring real conversations into coaching.
03
Keep the words with the outcome.
THE OUTCOME, IN MOTION
Your reports show what. The conversation explains why.
A conversion rate can point to a problem. The words exchanged can help you understand it. Put the conversation beside the call record and give your team more useful context.
FOLLOW THE OPPORTUNITY
Recorded calls→Choose your review set→Focused analysis
02UNDERSTAND
Bring the conversation into view.
Read the transcript inside the call detail record. Review what callers asked, how the conversation progressed, and where the handoff may need attention.
03IMPROVE
Make the learning useful.
Copy transcripts for your review process or retrieve them through the API. Bring real examples into coaching and your own analysis workflows.
YOUR BUSINESS. YOUR NEXT ADVANTAGE.
Show us how your team reviews calls. We’ll show you where transcripts can make the work easier.
Let’s talk about your calls ↗PRECISION WHERE IT MATTERS
Your strategy.
Your controls.
Make the outcome fit the way your business works.
One call or a full report
Choose the scope of each transcription request.
The conversation in context
Open the transcript directly from call details and the recording player.
A workflow beyond the portal
Generate and retrieve transcripts with the API.
Clear usage visibility
Review transcription status and cost within call reporting.
A LITTLE MORE CLARITY
Good questions.
Straight answers.
Can I search all transcripts or create keyword alerts?+
Ringba does not currently provide native transcript text search or content-based alerts. Transcripts retrieved through the API can be used in your own search or analysis tools.
Who can transcribe and read calls?+
Call transcription is available to admin users with recordings. Buyer and publisher users cannot transcribe calls or view transcripts.
Is transcription included without an additional usage charge?+
Transcription is available across Ringba plans, with a usage charge based on recording length. Previously transcribed calls and calls without recordings are skipped without another transcription charge.
THE NEXT CALL IS AN OPPORTUNITY
Turn conversations into better conversations.
See what Ringba can do for your business.
Let’s build the right approach together.
